State Farm® Insurance Agent Shalyn Clark

"Shalyn Clark and her staff have always provided that personal touch of personalized customer service including responding promptly and answering my questions. A few years ago I referred my son there and he has remarked that they always take care of his insurance needs."

"State Farm has been my insurance company for many years. Over that time, I've worked with several very good agents. My experience with Shalyn has been exceptional. From the start, she made sure she knew what my specific needs were, was available each time I needed help or simply to ask a question, and followed through quickly and thoroughly on every transaction. Whenever I dealt with her staff, it was obvious that she takes special care to employ only the best people to support her work. Shalyn is that special individual who truly values her clients. I hope I never have to file a major insurance claim; but if I do, I know I'll have Shalyn there making sure I'm treated right. That's so important when it comes to selecting an insurance agent."

"State Farm as a company I have no issue with, however I cannot recommend this particular office based on their absurdly rude treatment of me as a customer. Now that they've realized the error of their ways, they've been trying repeatedly to get me on the phone again to smooth things over. Sorry, you folks had your opportunity. Treat customers with respect the first time around if you want us to stay on board. I was ignored and insulted more than once by Susan and Shalyn, and though I do anticipate them replying here in an effort to discredit me and publicly save face, these facts will not change. I therefore recommend folks save themselves the headache and meet their insurance needs elsewhere."

"Shalyn and Team are great! We have had our Auto, Home, Life insurance and other various policies with them for many years. Always receive above and beyond service! They are always so helpful when it comes to filing a claim and I never have to worry about any claim processing run around with State Farm."

"They are a great! They are very friendly, prompt and helpful people. They will answer any questions and concerns you have. When I was in an accident they helped me with all my questions, even the silly questions( I know now was a silly question). They have all kinds of different serviced too. I have many different service from them. I do/will recommend them."

"I had very good experiences working with Shalyn and her staff (Lori's a rock star!) for the past few years while I was living in Hurst and Fort Worth. I experienced some issues that I needed help to figure out, and the staff were always very friendly, helpful, and took the time to explain things and go the extra mile on making sure I had the coverage I needed and understood it."

"I have been a state farm customer for years and they were a great company. However this past year, their service and communication has been way below average and very poor. I paid my policy for 6 months and have a receipt showing that the policy was paid in full but I started receiving emails stating that the policy was past due. When I called the company they said there were changes made to my account that I did not authorize and they were going to cancel my policy regardless of the payment information that I had. This is very unprofessional and the explanation for the change was irrelevant because there was not a change from when I started the policy."

"My insurance agent is Chris Ronaldo Shailene Clark is the actual insurance office owner I've been with State farm since I was 18 years old it's an amazing company this office in particular they treat you like family Chris is my agent he goes above and beyond I had a incident where I had a theft from my car he went above and beyond I am a African American woman so right now in this day and age you never really want to come in contact with the police Chris had empathy and understanding he is a white man he called the police from the office and stood there with me for me to give the police report so I will feel safe he went above and beyond I would refer anybody to Chris to be their agent he treated me like family and he treated me with dignity and care I definitely would say that Shayla Clark has hands down the best insurance office here in Texas for A State farm agency I've been with them for over a decade I'm really thankful for Chris because my past incident was really scary I lost family heirlooms and he really understood that this was not an easy situation for me he stood there while the police report was taken he stood there while we gave him all of the information and he was very protective when it came to me he treated me like I was his own family and he understood what my fear was coming in contact with the police as an African-American person this insurance office goes above and beyond I will refer anybody here📣📣📣👸🏾nieka😊"